References available upon request.
NPR July 2010-present
Director, Web and Engagement
Manages the strategy and development of the NPR site and the content-management system for all digital publishing. Leads teams of developers, designers, journalists, and business stakeholders in a fast-paced, metrics-smart Agile environment. Oversees pitching of all large digital projects to leadership. Participates regularly in overall NPR strategy.
Senior Product Manager, NPR.org and Storytelling Tools.
Led a mobile-first responsive overhaul of site design and infrastructure, a user-friendly CMS redesign, the creation of sponsorship units, newsroom-wide training, new uses of NPR’s API, and many other projects, including experiments with listening, local-station integration and news verticals.
USA Today August 2003-June 2010
Product Innovation Manager
Developed digital products with content and business teams, as well as vendors, clients and cross-division Gannett partners. Projects included: niche verticals, discussion tools, making one of the first iPad apps, cause marketing, sponsorship strategies, and spread of innovation techniques. Received the Knight fellowship to the Salzburg Academy on Media and Global Change and won staff awards. Spoke at the American Society of News Editors, the National Endowment for Democracy, the NewsVision conference, and (on digital narratives) a Bruce Springsteen symposium.
Until January 2009. Led “network journalism” strategies for reader engagement and news community building. Managed a multimillion-piece UGC environment and developed UGC standards. Led training for 500-person staff. Co-created new photo-editing tools. Joined Gannett’s innovation team, trained with IDEO, facilitated idea workshops, and won Chairman’s Award. Spoke at Online News Association conference, Pluck Socialize and Knight Digital Media Center.
Until March 2007. Co-created the On Deadline blog, a news aggregation pioneer, and wrote 2,000 posts. Won newsroom awards and led blog training. Served as newsroom lead for a full digital relaunch, designing the new CMS and Photoshop tools, creating newsroom-friendly workflows and training plans, and managing rollout impacts.
Assistant News Director
Until 2006. Produced breaking news stories, galleries and newsletters. Shared management of site’s homepage. Blogged major news events. Contributed to CMS, newsletter and blog plans. Won newsroom awards.
CNN.com July 2002-July 2003
Associate Producer. View published work. Received fellowship, then hired permanently. Produced breaking stories and multimedia features, wrote several articles and reported for anti-terror project. Coordinated with military desk on daily Iraq War coverage.
Internships Various, 1999 to 2001
Summer 2001, Roll Call. Reported, assisted in website overhaul, analyzed databases. Winter 2001, Tampa Bay Times. Reported crime and local issues daily. Summers 2000 and 1999, Washingtonpost.com. Produced coverage and metrics analyses.
The Daily Northwestern September 1998-January 2001
Staff reporter and Online editor. Led daily digital efforts and site relaunch. Developed newsletters, chats and ad system.
Northwestern University September 1998-June 2002
Bachelor of Science and accelerated Master of Science degrees from the Medill School of Journalism. View all academic work. Undergraduate concentration in newspaper with political science minor. Graduate concentration in new media. Redeveloped the site for Northwestern’s Institute for Policy Research and completed a capstone graduate project with Tribune Interactive. Kappa Tau Alpha honors.
Gonzaga College High School September 1994-June 1998
High school diploma. Go Eagles.
skills and interests
Certified Scrum Product Owner. Experienced with JIRA, Confluence, Google Analytics, Docs, and Office. Active in social media and blogging outside work. Member, Online News Association and the board of the American University student newspaper. Interests include great reads, rock-and-soul music and the food, teams and places of my D.C. hometown.